105 W 8th St #1c, Austin, TX 78701
Tel: +1 512-534-3800

Shipping policy

HomeShipping policy

Order Processing Time

Free Shipping

  • All orders are processed within 1-3 business days (excluding weekends and holidays).

  • During peak seasons or promotions, processing may take slightly longer.

Shipping Time & Delivery Estimates

  • Continental U.S. (48 states): 3-7 business days after shipment.

  • Alaska & Hawaii: 5-10 business days after shipment.

  • Delivery times depend on the carrier and destination.

Shipping Carriers

We ship via USPS, UPS, or FedEx, selecting the most efficient option based on your location.

Order Tracking

  • Once shipped, you’ll receive a tracking number via email.

  • Track your package in real-time on the carrier’s website.

Shipping Coverage

  • We ship to all U.S. states, including Alaska and Hawaii.

  • International shipping is not available at this time.

Important Notes

✔ Address Accuracy: Double-check your shipping address—we’re not responsible for incorrect or undeliverable addresses.
✔ Signature Confirmation: High-value orders may require a signature upon delivery.
✔ Delivery Delays: Extreme weather, holidays, or carrier delays may extend delivery times.

Customer Support

For lost or damaged packages, contact us within 7 days of delivery:
📧 Email: [[email protected]] 📞 Hours: Mon–Fri, 9 AM–5 PM (EST)

Need Faster Shipping?
We offer expedited shipping options (e.g., 2-3 day delivery) at checkout for an additional fee.